Resolving AI to Become AGI

Resolving AI to Become AGI

AGI is usually framed as a future machine that will solve humanity’s biggest problems. Climate, health, energy, logistics, discovery. Yet the more I think about it, the real gateway to AGI may well lie somewhere far more ordinary: helping us resolve our problems with each other.

Human problems rarely begin with technical gaps. They begin with micro-conflicts, competing interests, misinterpretations and the behavioral mess that follows. Every stalled project, broken team, or failed initiative contains a trail of avoidable friction and unfair infractions. If AI can help us clean up that trail in real time, it may create the conditions where actual progress becomes possible.

Several ideas sit at the core of this:

  • Teams struggle not because they disagree but because they mishandle the behaviour around those disagreements.
  • Micro-conflicts accumulate and quietly degrade trust, creativity and stability.
  • When teams can identify and address those moments early, fairly and proportionately, the whole system becomes more functional and more predictable.
  • AI is uniquely positioned to assist with that detection, signaling and reviewing.

If an AI can learn to help two people resolve their minor spats, it is effectively learning patterns of fairness, proportion, accountability, interpretation, escalation, de-escalation, and reconciliation. These patterns are the foundations of higher-order reasoning. They require nuance, context reading, ambiguity tolerance and behavioral judgement. They require something close to what we expect from AGI.

In my opinion, the path looks something like this:

  1. Teams use structured steps to identify and resolve friction before it becomes damaging.
  2. The AI learns from millions or billions of these interactions.
  3. Fairness, stability and behavioural predictability increase.
  4. The system becomes a form of collective intelligence that edges closer to general intelligence.

AGI may not arrive by designing a perfect problem solver. It may first emerge by helping us become better re-solvers.

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  1. Interesting angle. Most discussions focus on AGI’s technical leap, but the idea that real progress starts with solving micro conflicts and behaviour patterns is spot on. Sometimes the human system is the bottleneck, not the tech.

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