How Does SpatzAI Work?

If everyone is thinking alike, then somebody isn’t thinking.

General Patton

For over 20 years, I’ve worked on distilling micro-conflict resolution into something simple, actionable, and universal.

• From my first thought of “I could be wrong…” ie correlation is not causation,
• To “Rethink Perfect, ie the art of moderating our own disputes,
• To “complaining responsibly and preparing for the failure”
• To “objecting to objectionable behavior”,
• Finally, the result is SpatzAI, a system structured to address workplace teams’ minor spats,
  before escalating into serious conflicts.

Based on three levels of objection the procedure is simple and has similarities to a soccer referee’s universal use of a whistle, yellow and red cards, or the color reference of traffic lights:

1. Caution! – An acknowledgment resolves it (Phase: Spat)
2. Object! – A simple apology resolves it (Phase: Dispute)
3. Stop! – An acceptable apology resolves it (Phase: Conflict)

It all starts with an agreement to use SpatzAI to address when one feels infringed upon. The aggrieved can issue a verbal caution as a warning to the perceived offender. If the caution is acknowledged, the matter is resolved right there—no drama. If the caution is ignored or challenged, the issue escalates through the 3-step Spatz Chat app, which tracks and addresses their spat, dispute, or conflict.

At the Stop phase, the issue is automatically posted onto the Spatz Team-assist and AI Review (STAIR) platform. Seamlessly plugging into team platforms like MS Teams or Slack, team members and the Spatz AI contribute their views, which ensures transparency, objectivity, and fairness, suggesting a solution to the conflicting parties.

And finally, the curated objective data gathered from millions of Spatz users worldwide will play a pivotal role in building a highly advanced and refined AI.

That’s it in a nutshell—decades of refinement boiled down to three simple steps and one big idea: objectivity through objecting. And the beauty of it? No extraordinary leadership is required—just a willingness for him or her to say yes.

I’m excited to pilot this system next year, starting with expressions of interest from an innovative university ready to embrace fairer teamwork globally.