Imagine you are Sue in a team meeting.
You suggest an idea.
Jim responds publicly:
“Babe, that’ll NEVER work! What were you thinking?”
Maybe Jim was careless. Maybe he did not realise how dismissive he sounded. Maybe he did. Either way, the real test is what happens next.
Sue gives him a light verbal caution:
“Caution.”
At that moment, Jim has an easy way out.
He can say:
“Fair call. I obviously came on too strong. What I meant was I don’t think the idea will work because…”
Spat over.
But what if Jim replies:
“Don’t be so sensitive. I was only being honest.” or simply and innocently, “What’s up?”
Now the problem is no longer just Jim’s first comment. The problem is that he was cautioned and chose not to acknowledge it, as though it is a BIG mystery.
That is the gap SpatzChat is designed to fill.
Not to wait for the issue to be repeated. Not HR. Not punishment. Not blame.
A fair, agreed, low-risk way for team members to pause unfair delivery before it becomes a bigger issue and use a simple chat-app to follow up their spat at a more convenient time for both of them and the team to continue with its agenda.
So here is the Sue Test:
If your team had already agreed to use SpatzChat, and you were Sue in this situation, would you use it?
Yes, no, or unsure?


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