
In many ways, leaders are like commercial pilots, and the sophisticated planes they fly are the systems they use to transport their crew (the team) and passengers (their customers).
These leaders (pilots) focus on guiding teams, making real-time decisions, and navigating challenges. However, just as pilots today do not design the planes they fly, leaders shouldn’t be expected to design the systems they operate within.
Most management consultants seem to promote that leaders should be part of the creation and implementation of these systems, placing an unrealistic burden on them. Leaders, or managers, are specialists in their fields—be it finance, production, tech, education, or any other domain. Expecting them to also dedicate decades of their lives to designing and perfecting the systems needed to transport their team and customers is neither practical nor fair, I believe. Just as airplanes are designed by engineers with deep expertise, organizational systems must be crafted by those who dedicate themselves to this specialist field of design and provide a turnkey solution for the leaders to simply captain.
This is where SpatzAI will come into play. SpatzAI is not just a tool; it will be a meticulously designed system for fostering fairer teamwork globally, created by someone who has spent 20 years honing it. Desmond Sherlock, a trained industrial designer, exemplifies this role. Designers like Des dedicate their lives to understanding group dynamics, conflict resolution, and the intricacies of team behavior. The result is a system like SpatzAI—a vehicle built to help leaders fly higher, steadier, farther, and most importantly SAFER, without the turbulence caused by poorly constructed planes.
In Short:
- Leaders as Pilots:
• Leaders, much like pilots, are essential for day-to-day operations but don’t create the tools they use. Instead, they rely on the system’s integrity to guide them and the team safely.
• Pilots focus on implementing the procedures and utilizing the system (SpatzAI) to maximize the team’s potential rather than micromanaging every interaction. - SpatzAI as the Plane:
• SpatzAI is the “plane”—a meticulously designed system that ensures teams have the right tools to navigate challenges, avoid turbulence (micro-conflicts), and reach their destination (solve problems ).
• Like a well-engineered aircraft, SpatzAI will be built to be intuitive, reliable, and capable of functioning effectively even in complex situations.
By entrusting experts with system design responsibility, leaders are free to focus on what they do best: leading. I see systems like SpatzAI that will eventually empower managers and their teams by providing the tools they need to handle the complexities of modern teams. This ensures they thrive in their roles rather than flounder under the undue expectation of systems design.

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