“A question for you to ponder over the weekend!
After revisiting some of the books on my shelf, all written by experts in their respective fields, something struck me.
And here comes the conundrum,
“What links each and every book ever written on leadership, management, teamwork, mediation, Crew Resource Management, self-awareness or culture?”
I will be kind and give you a clue.
“It’s not what each book contains but what each and every one is critically missing” 🤔
Over to you and I wish you a wonderful, relaxing and thoughtful weekend.
Feel free to post your answers below and I will reveal the answer on Monday”
I think I might have found what’s missing, David.
I figure we’re at the Wright Brothers moment, trying to get this thing called teamwork to truly fly. And I can’t help feeling a bit like one of those amateur bicycle mechanics (perhaps with mild delusions of grandeur).
Across all these books, from leadership and culture to teamwork and mediation, there seems to be a critical gap: a standardised, in-team system for addressing and resolving micro-conflicts or minor spats in real-time.
Why does that matter? Because, in my experience, these small, everyday moments of friction and minor infringements are where communication either begins or begins to break down.
These spats seem to always stem from the same source – dogmatic “I’m right, you’re wrong” thinking, language, and behavior. And the longer they’re left unresolved, the more they quietly snowball into mistrust, misalignment, and eventually major conflicts.
That’s the space I’ve been working on, creating SpatzAI, a structured, fair way for teams to address these micro-conflicts before they turn toxic.


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