As a behavior research novice, but with over 20 years of pondering, my primary focus has been designing an effective intervention method to address problematic behavior within teams. Specifically, I have been working on a solution to manage unfair naysaying or browbeating instances, which can stifle collaboration and prevent team members from sharing their ideas.
Through my personal experience, I have found that many people are hesitant to speak up in such situations due to a fear of being talked down to or dismissed. To solve this problem, I have developed the SpatzAI real-time intervention toolkit, providing a simple yet effective approach to addressing these behaviors.
Instead of responding to browbeating or bullying behavior with more of the same, the SpatzAI app encourages team members to remain objective by objecting in real-time and inviting peer review when necessary using Spatz Network. This approach empowers everyone on the team, including leaders, to participate in the conflict resolution process. It creates a psychologically safe environment where everyone feels protected when sharing their ideas, no matter how radical.
Unlike the standard psychological safety approach to behavior change, SpatzAI does not require leaders to create a culture, read numerous books, or attend countless workshops. By democratizing the conflict resolution process, SpatzAI is a comprehensive solution that addresses problematic behaviors while promoting collaboration and psychological safety within the team.
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