This is why at SpatzAI we recommend that teams should resolve their spats (micro-conflicts) rather than wait until they escalate into full blown conflicts before they attempt to resolve them.
#psychologicalsafety #conflictresolution
In other words: When teams resolved their spats (reduced uncertainty) they were more likely to be successful compared to the teams that did not resolve their spats (uncertainty rose).
And finally this paper on conflict management:
Object123 
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