Workplace Teams’ Personal Real-Time Referee & VAR

In soccer, the referee does not wait until the match is over or contact the player the following week to review their fouls. They step in during play, as it happens. Sometimes it is just a quiet word. Sometimes it is a whistle or a card. And when the decision is disputed or serious, VAR - Video Assisted Referee, can help review what happened.

It Takes Two To Tango

A tricky interaction is rarely shaped by one person alone. It is co-created. One person may try to respond well, but the other person may interrupt, dismiss, retaliate, deflect, or simply refuse to engage fairly. In that case, the more reflective person ends up carrying most of the burden, while the less disciplined person remains largely unconstrained....

The Conversation Conversation: What is Conversation For?

Some 40 years ago I asked a workmate what conversation was for. Her reply was that I was “fu*ked”. At the time we laughed, but the question never left me. It stayed with me for decades. After some 32 years, countless conversations about conversation, and hearing many different reasons for having them, I came up with a couple of answers that seemed to resonate.

Addressing Recursive Metacommunication

I think one of the more useful terms I’ve come across recently is "recursive metacommunication". It describes what happens when a discussion shifts from the idea itself to how the idea is being communicated, and then loops there. You’ve probably seen it: One person shares a view. The other reacts to the tone. The first defends their intent. The second frustratingly challenges that defense.

Objective Intelligence OQ with SpatzAI

For a long time I have been searching for what might help me become a little more objective, or at least a little less subjective. What I keep coming back to is this. Objectivity does not just come from better thinking. It also comes from better conditions for thinking together.

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