POSITIVE BEHAVIOR REINFORCEMENTIt is estimated that the cost of not having a psychologically safe workplace is around $600 billion annually in the US, in employee turnover. So I guess it would be an excellent business to promote psychological safety in whatever form that takes. Most behavioral psychologists are promoting psychological safety nowadays. They mainly focus on positive... Continue Reading →
Avoiding Major Conflict with SpatzAI: The Code of Conduct for Minor Misbehavior
Our suggestion for using an app and peer review network to facilitate conflict resolution and data analysis is intriguing and could potentially have wide-reaching implications. Our proposal has thought-provoking ideas for how we can navigate disagreements in a more productive and objective way.
Freedom to Speak Up
Run with me on this.... Imagine for a moment: Why would it matter what a manager or an employee said to each other or how they said it….IF….(the biggest word in the English language) they had an agreed-to foolproof procedure that dynamically adjusts each other’s behavior on the fly, and in real-time? That way, they... Continue Reading →
The Cost of Workplace Conflict in Australia
Workplace conflict in Australia is estimated to cost between $6-12 billion annually.Some 30 percent of a typical manager's time is spent dealing with disputes and conflicts.On the surface you wouldn't know it, but this problem is endemic and runs deep within organizations. We have created a fourfold solution that allows employees to address conflict and... Continue Reading →
Psychological Safety and Micro-conflicts (Spats) in Teams
In a research paper in 2017 "The dynamics of micro-conflicts and uncertainty in successful and unsuccessful design teams" (link to PDF), the authors seem to have made a direct correlation between successful design teams and how they tackled their micro-conflicts. The authors found that a team's psychological safety was directly related to how teams (in... Continue Reading →
The Potential Science Behind SpatzAI
I guess the question is, is there a standard behavior everyone can agree on and utilize? I think so and believe I have found it and have been proving it for some 38 years, and it still seems to work. It's called "I could be wrong," or the technical term is Rethink Perfect. I wrote... Continue Reading →
SpatzAI Sparks a Paradigm Shift in Conflict Resolution
Conflict resolution has long been challenging for organizations, but a new concept in artificial intelligence, SpatzAI, is set to revolutionize how we manage disputes and conflicts in organizations. With its simple yet groundbreaking approach, SpatzAI is shifting the paradigm of conflict resolution and offering a new solution to an age-old problem. Join us as we... Continue Reading →
Blaming Blamers Vs Fixing Flaws
I'm sure that everyone knows organizations with people pointing their fingers and attributing blame to individuals is not the best way forward for collaboration. In a recent article in the Economist (you need to register to read it) "Why pointing fingers is unhelpful - And why bosses do it more than anyone", the author seems... Continue Reading →
SpatzAI Proposed Scrum Plug-in for Misbehavior in Teams
In chapter 5 of Jeff Sutherland's book on Scrum, he briefly mentions behavior for Scrum in the form of "don't be an ass hole and get rid of ass holes quick." Yet he doesn't mention detail about how one should address this, as though it is a simple process. If only life was so simple... Continue Reading →
SpatzAI Elevator Pitch
You know that feeling you get when you want to say something about someone's behavior, but you're too afraid you'll say the wrong thing? Well, we've designed the go-to method for speaking up in organizations when you feel someone is annoying or out of line. In fact, we're creating a whole platform and toolkit called... Continue Reading →
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