Most consultants on LinkedIn still view culture and wellbeing as something managers must maintain, a kind of ongoing caretaking or guru-type role layered on top of everything else they already do. The problem is that this model doesn’t scale.
SpatzAI Documents Your Spats
In-team workplace conflicts rarely explode out of nowhere. They build from small lapses in tone, timing, or behavior that go unaddressed until they harden into something larger. Most teams rely on goodwill or leaders to manage these moments, but so much time and effort can be taken up if managers need to intervene in every minor issue.
Fight, Flight, Freeze, Now We can Flag
Most of us were taught that when uncomfortable friction arises during a disagreement, we have only three responses to consider: Fight Push back using a tit-for-tat reaction. Flight Step away. Avoiding the moment, and sweeping it under the carpet. Freeze Get stuck. Go silent. Ignoring the situation and shutting down.
Overly Dogmatic “I am right, you are wrong”, Thinking
Most of us don’t recognise it because dogma hides inside conviction. The stronger we feel about being right, the less likely we are to question the beliefs that make us feel that way. And in the world of management and consulting, where confidence sells, this blindness is rewarded.
The Holy Grail of Team Culture – Repairing the Blown Fuse
And so, tension quietly builds, trust erodes, and what was once a cohesive team begins to fracture. We can keep encouraging people to “speak up,” but the real question is how should a team member respond in that very moment when someone crosses their line?
From Micro-Conflicts to Systemic Harmony: The Emerging Partnership Between SpatzAI and Nøgd
In a long and insightful dialogue between Des Sherlock (the creator of SpatzAI) and his consultant, a powerful alignment emerged — a potential partnership that could redefine how organizations handle workplace conflict....
Disagreeing vs Objecting: How Objectionable Behavior Distorts Objectivity
Most people treat disagreeing and objecting as the same thing, but in my view, they are very different, and understanding the difference changes how we handle micro-conflicts.
Complaining vs. Objecting: A Subtle but Powerful Difference
I agree with neuroscientists suggesting the negative effects of complaining: it drains energy, breeds resentment, and often changes nothing. But not many people know that there is a responsible way to complain. It’s called objecting.
Rethinking Leadership: From Setting the Cultural Tone to Sharing It
“Your behavior as a leader sets the tone for your team.” That’s the line we often hear. And yes, it can be true, if you believe it’s only the leader’s role to do so. But what if leadership wasn’t about setting the tone, but enabling it to be set collectively? Imagine instead of one person determining the culture of the team, you had a system that allowed anyone in the team to fairly course-correct the tone of another team member, even the leader.
Why Your Organization Needs Micro-Conflict Intelligence—Yesterday
We believe that most team blowups don't start as major conflicts. They slowly unravel through micro-conflicts, born by dogmatic, "I am right, you are wrong thinking." Subtle tensions, repeated interruptions, and passive-aggressive comments. These aren’t “small” problems; they are early signals of cultural erosion.
