In 1977, the world witnessed the deadliest aviation disaster in history: Two jumbo jets collided on the runway in Tenerife, killing 583 people. But the crash wasn’t due to mechanical failure. It was a behavioral failure. The KLM captain was confident — too confident. His crew noticed subtle signs that something was wrong. But no one stopped him. Why? Because in that cockpit, challenging authority felt more dangerous than crashing the plane.
Fairness Intelligence FQ
There has been a lot of talk about emotional intelligence, EQ as opposed to IQ lately. However, I have been talking about OQ—or objective intelligence—recently, but when all is said and done, they all seem to point to one thing: fairness intelligence, or FQ.
Why Has SpatzAI Not Received the Attention We Think it Deserves?
I think there are a few key reasons why SpatzAI hasn’t yet generated significant interest yet: 1. People Resist Accountability: SpatzAI focuses on holding individuals accountable for micro-conflicts, which is inherently uncomfortable for many. Most people—especially in workplace settings—avoid conflict and accountability rather than embracing it. Even though SpatzAI is designed to be fair and structured, it still means people will have their behavior scrutinized. That’s a tough sell.
Could the SpatzAI Micro-Conflict Toolkit Make Matters Worse?
I think it’s important to consider ways SpatzAI could unintentionally make things worse so we can mitigate those risks early. Here are a few possible concerns:
Preventing Workplace Conflict Escalation: The Role of Early Self-Intervention in Minor Spats
As we move closer to October—Safe Work Australia Month—I wanted to share a glimpse of what the future could hold for workplace conflict resolution. This post is a demonstration of how SpatzAI’s structured approach to addressing micro-conflicts could transform team dynamics.
A Little Tough Love for Anyone Complaining
"Here's a little tough love. We spend a lot of time talking about other people, how subjective they can be, how much they mislabel, misunderstand us, how they manipulate and gaslight us, and all of that is real. It's a problem. But let's be all the way honest. Sometimes the problem isn't them, sometimes it's us."
The Stair Way by SpatzAI: A Step-by-Step Approach to Resolving Micro-conflicts
The SpatzAI STAIR way to resolving micro-conflicts is the next generation of workplace conflict resolution—nipping micro-conflicts in the bud before they escalate into toxic and difficult disputes.
Performance, Forgiveness, and Fair Play in Teams
We’ve all heard the phrase: “You’re only as good as your last performance.” It’s often used to push for high standards and continuous effort. But what if we flipped it? What if it also meant that “you’re only as bad as your last performance”?
Turning Disagreements into Progress with SpatzAI
Many people think that disagreement itself is a problem. It’s not. Disagreement is the process by which we test ideas, challenge assumptions, and refine our thinking. In fact, the healthiest teams don’t just tolerate disagreement—they embrace it as a necessary step toward reaching a fair and well-rounded consensus.
Caution Grasshopper!
Imagine if our workplace teammates agreed that one could pause a conversation, using a 1.Caution, instead of reacting angrily, or suppressing our feelings of injustice, when we were experiencing some unfair treatment? And, if the person who was infringing on us ignored or challenged our caution, we could then up the ante by 2.Objecting to their behavior. If still no result, we could agree to 3.Stop the conversation and allow our peers to adjudicate our conflict. All without allowing our emotions to interfere in our spat. I think it is possible.
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