In 1977, the world witnessed the deadliest aviation disaster in history: Two jumbo jets collided on the runway in Tenerife, killing 583 people. But the crash wasn’t due to mechanical failure. It was a behavioral failure. The KLM captain was confident — too confident. His crew noticed subtle signs that something was wrong. But no one stopped him. Why? Because in that cockpit, challenging authority felt more dangerous than crashing the plane.
Convergence vs Conversion: A Subtle but Powerful Distinction
It would be remiss of us to explore the convergence of people's thinking vs conversion of them without first leading with what we favor: convergence — which, in our view, is best described as detailed, non-imposing, and inquisitive behavior....
Why Has SpatzAI Not Received the Attention We Think it Deserves?
I think there are a few key reasons why SpatzAI hasn’t yet generated significant interest yet: 1. People Resist Accountability: SpatzAI focuses on holding individuals accountable for micro-conflicts, which is inherently uncomfortable for many. Most people—especially in workplace settings—avoid conflict and accountability rather than embracing it. Even though SpatzAI is designed to be fair and structured, it still means people will have their behavior scrutinized. That’s a tough sell.
Ideas Are Always Fragile
"Ideas, by definition, are always fragile. If they were resolved, they wouldn't be ideas; they would be products that were ready to ship."
The Stair Way by SpatzAI: A Step-by-Step Approach to Resolving Micro-conflicts
The SpatzAI STAIR way to resolving micro-conflicts is the next generation of workplace conflict resolution—nipping micro-conflicts in the bud before they escalate into toxic and difficult disputes.
Turning Disagreements into Progress with SpatzAI
Many people think that disagreement itself is a problem. It’s not. Disagreement is the process by which we test ideas, challenge assumptions, and refine our thinking. In fact, the healthiest teams don’t just tolerate disagreement—they embrace it as a necessary step toward reaching a fair and well-rounded consensus.
SpatzAI: A Self-Correcting Mechanism for Workplace Teams and Society
Yuval Noah Harari, in his latest book Nexus, highlights the indispensable role of self-correcting mechanisms in sustaining democracy. Without them, societies stagnate under authoritarian control or succumb to the unchecked influence of misinformation.
Caution Grasshopper!
Imagine if our workplace teammates agreed that one could pause a conversation, using a 1.Caution, instead of reacting angrily, or suppressing our feelings of injustice, when we were experiencing some unfair treatment? And, if the person who was infringing on us ignored or challenged our caution, we could then up the ante by 2.Objecting to their behavior. If still no result, we could agree to 3.Stop the conversation and allow our peers to adjudicate our conflict. All without allowing our emotions to interfere in our spat. I think it is possible.
The Writing is on the Wall: Using Behavioral-Based Safety for Frontline-Workers to Safely Speak Up to Management
Behavioral-Based Safety (BBS) traditionally focuses on the actions of frontline workers, often neglecting the critical role managers and directors play in shaping workplace behavior. While the call to shift focus toward managerial accountability is valid, SpatzAI introduces a unique twist: empowering frontline workers to address and resolve conflicts with management through a structured and transparent process.
Taking the Big Leap and How SpatzAI Addresses Them
SpatzAI aligns well with Gantayat and colleagues' model for: Taking The Big Leap by addressing many of the issues identified and integrating some of the proposed "big leaps" into its framework. Here's how SpatzAI fits with the six chasms and leaps:
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