Misbehavior Vs Mistakes

I think a large part of why everyday harm persists in organisations is linguistic rather than psychological. We are precise with work outputs, but evasive with conduct. We have no hesitation calling a bad analytical take a mistake. We do not say, “there is a problem with takes, and some poor takes cause issues.” We name the miss because naming enables correction. A mistake is not moral; it simply means the outcome missed the mark.

How to Be More Objective: From Blaming to Accountability in 3 Steps

The original idea was formed in November 2017 and called Object123. The premise was deliberately simple: if someone experiences objectionable behavior, they should be able to object, in three phases, as needed, directly, in real-time and in a structured way. The goal was not to win arguments or assign moral fault, but to interrupt unproductive dynamics while they are still live and correctable.

SpatzAI Micro-conflict Scenario

At ClearSpan Systems, a routine product review turns into a micro-conflict (spat) when Katya cuts short Keith’s explanation by calling it “basic.” What follows is not a debate about the product, but a live test of how a team handles dismissive communication in real-time, using the Spatz process to move from verbal caution to formal review and resolution....

Real-time Psychosocial Hazard Reduction

I think most workplace “psychosocial risk” programs fail at the moment that matters most: the moment an interaction goes sideways - real-time. Surveys and six-month retrospectives are useful, but they are often conducted too late. They tell you what happened, long after the tone, wording, or power move has already shaped trust, participation, and decision quality.

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