The following is my first draft of a scientific paper for my hypothesis; that we can resolve conflicts in workplace teams more effectively and efficiently by using AI powered technology to address minor spats or micro-conflicts before they have a chance to escalate into toxic conflicts.
Promoting Civility Vs Addressing Incivility: A Smoke Detector Approach to Preventing Toxic Conflict
Most psychological safety experts emphasize promoting civility in workplace teams as the foundation for a healthy and productive environment. They focus on fostering respect, kindness, and understanding. However, in my opinion, promoting a culture of civility is complex, requires leaders to be ideal role models, and is time-consuming and expensive.
Caution, Object, Stop: The Spatz Framework for Resolving Team Conflicts
After years of reflection and writing (approximately 1,500,000 words), I’ve distilled conflict resolution into three powerful words: Caution, Object, and Stop. These actions form a structured approach to addressing micro-conflicts (spats) in teams. *This can only work if the team has agreed to use this approach.
Understanding Conflict Nomenclature: The Importance of Naming and Addressing Micro-Conflicts in the Workplace
In organizational settings, conflict is an inevitable part of team dynamics. However, not all conflicts are created equal. Understanding the nomenclature of conflict can help teams identify and address issues before they escalate into more serious problems.
THE NEW PSYCHOLIGICAL SAFETY: TOOLS Vs CULTURE
A more robust definition of psychological safety would be: "Psychological safety is the knowledge that one is equipped to address unfair responses when one speaks up, - this is the foundation of a fair and equitable workplace."
Goldilocks and the Three Steps to Psychological Safety and Fairness
Psychological safety, in my opinion, is all about striking the right balance—like the Goldilocks principle, where feedback is not too harsh, not too soft, but just right. Offering feedback in a way that is fair is crucial to maintaining this balance.
Building Disciplined Teams by Addressing Unfair Play
Jim Collins emphasizes the importance of discipline in teams in his book "Good to Great." He argues that disciplined people, disciplined thought, and disciplined action are crucial components for transforming a good company into a great one. Here are some key points he makes about discipline in teams...
Building Thriving Teams: A Practical Approach to Psychological Safety
Would it be fair to say that most employee complaints stem from a sense of being treated unfairly by coworkers or management? I think so. Therefore, wouldn't it make reasonable sense to offer them a way to address this unfairness directly and in real-time? I also think so.
The Spatz AI Teamwork iOS and Android App
The SpatzAI app is designed to facilitate structured micro-conflict resolution within team environments, promoting a fair and productive workplace. Here's a brief description.
From Manager-Driven to Team-Driven: Harnessing Collective Insight for Micro-Conflict Resolution with SpatzAI
In a recent post, I read about leaders being tasked with fostering a culture of diversity within teams. While this is a commendable goal, I believe relying solely on leaders to manage this responsibility is not the most effective or scalable approach.
