Why Managers Shouldn’t Have to Design Their Own Systems

Pilots fly planes—they don’t design, build, or maintain them. Their focus is on safely operating a complex system that’s been meticulously designed by experts. Yet in management, we often expect managers to create and implement their own systems for team dynamics, decision-making, and behavior management. Why?

What is Generative Tension

In my opinion, generative tension refers to a constructive form of micro-conflict or disagreement that stimulates creativity, innovation, and growth within a team or organization....

Difficult Conversations

"It’s no surprise that we all encounter difficult conversations at work. And yet, the biggest surprise of all may be that most people tend to shy away from them.” “Numerous books and articles, for decades, have offered advice highlighting the importance of preparation, active listening, emotional regulation, or focusing on solutions to handle these discussions more effectively.”

Frankly Speaking: Embracing Boldness Over Niceness

Sara Mueller's observations on communication struggles in leadership highlight a pervasive issue: the discomfort and avoidance prevalent among managers and employees when it comes to difficult conversations. These behaviors lead to friction, burnout, defensiveness, silos, and moments of regret.

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