Escalate the STAIR Way

It starts the way it often does, quietly. A team member has an issue with her manager. Maybe he cut her off in a meeting. Maybe he dismissed her work publicly or was overly dogmatic in his curt response. Whatever it was, it didn’t sit right.

From Ripple to Review: A Fairer Path for Resolving Team Disturbances

In every workplace team, tensions surface, especially during difficult conversations. Sometimes they’re loud, sometimes just a ripple, a moment of unease, an offhand comment, a subtle disruption. Left unaddressed, even small disturbances can escalate. That’s why we built SpatzAI around a clear steped path to handle micro-conflict before it spirals.

A Simple Micro-conflict Resolution Process

When someone in a workplace team feels they’re being treated unfairly by a teammate or manager… we recommend SpatzAI — a system that empowers affected team members to address the issue directly and in real-time, while offering the protection of a transparent team review process, if the final conflict remains unresolved.

From Cockpit to Conference Room: Why Misbehavior, Not Just Human Error, Crashes Systems

In 1977, the world witnessed the deadliest aviation disaster in history: Two jumbo jets collided on the runway in Tenerife, killing 583 people. But the crash wasn’t due to mechanical failure. It was a behavioral failure. The KLM captain was confident — too confident. His crew noticed subtle signs that something was wrong. But no one stopped him. Why? Because in that cockpit, challenging authority felt more dangerous than crashing the plane.

Fairness Intelligence FQ

There has been a lot of talk about emotional intelligence, EQ as opposed to IQ lately. However, I have been talking about OQ—or objective intelligence—recently, but when all is said and done, they all seem to point to one thing: fairness intelligence, or FQ.

Fair Play is Child’s Play the SpatzAI Way

Fair Play is Child's Play the SpatzAI Way Imagine teaching a two-year-old to use a caution gesture—hand raised, just like the Buddha—and say, “Thận trọng!” (Vietnamese for caution) when they feel someone is out of line. It sounds unlikely, right? Yet, after a few hours of modeling the gesture and phrase, a toddler not only... Continue Reading →

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