In 2005, two co-founders and their advisor were preparing for a decisive investor meeting. The investors were well-capitalised, having launched a major Australian car rental company, while the advisor had previously built a widely used travel and tour platform...
The SpatzAI Self-Managed Accountability & Moderating System
SpatzAI is a self-managed accountability and moderating system for workplace teams. It works inside the SpatzChat app, when needed, staying lightweight and proportionate, while keeping a structured 3-step sequence in the background to address one-off behavioral breaches before they expand into larger disputes.
SpatzAI: Helping Teams Play Fair
Play isn’t just something children do, it’s a fundamental way humans explore ideas, experiment with possibilities, and develop new ways of thinking throughout life. Researchers and educators widely recognise that playful engagement fuels imagination, supports problem-solving and cognitive flexibility, and creates conditions where innovation can emerge naturally.
Conflict-of-Interest Cause Conflicts, Maybe
I think the root of most micro-conflicts or minor spats start with a simple reality: everyone carries their own level of conflict-of-interest into every discussion, no exceptions. Not financial interests, but personal ones. Opinions, priorities, preferences and especially the ego’s instinctive drive to be right.
The Missing “Roll” in Psychological Safety
Attention all systems thinkers. I’d love your take on all the talk about psychological safety, and just how scientific it really is, especially here on LinkedIn. Even from leading experts, I find plenty of claims but little verifiable science. Don’t get me wrong, achieving genuine psychological safety would be the holy grail of behavioral psychology. But when I search for “the system of achieving psychological safety,” I find a lot of rhetoric and almost no mechanics.
To Call Out or Burn Out? That is the Question
"To be, or not to be—that is the question:" Hamlet’s eternal struggle wasn’t just about existence. It was about endurance; whether to suffer in silence or speak truth in a world that may not be ready to hear it. Today, that same dilemma plays out in workplaces everywhere. When we see unfairness, disrespect, or overly dogmatic behavior, the question echoes in our minds: Do I call it out, or do I stay quiet and burn out slowly instead?
Rethinking Leadership: From Setting the Cultural Tone to Sharing It
“Your behavior as a leader sets the tone for your team.” That’s the line we often hear. And yes, it can be true, if you believe it’s only the leader’s role to do so. But what if leadership wasn’t about setting the tone, but enabling it to be set collectively? Imagine instead of one person determining the culture of the team, you had a system that allowed anyone in the team to fairly course-correct the tone of another team member, even the leader.
Why Your Organization Needs Micro-Conflict Intelligence—Yesterday
We believe that most team blowups don't start as major conflicts. They slowly unravel through micro-conflicts, born by dogmatic, "I am right, you are wrong thinking." Subtle tensions, repeated interruptions, and passive-aggressive comments. These aren’t “small” problems; they are early signals of cultural erosion.
5 billion Ways to Handle a Spat. Time for One that Actually Works.
How many workplace team members does it take to screw up addressing misbehavior in a meeting? Five billion....ha! That's because every human on the planet seems to have their own specific way of handling a spat. Some avoid it. Some explode. Some smile and stew. Others call HR. Few actually address it fairly, in the moment
Formally Addressing Micro-Conflicts Vs Toxic Conflict Resolution
Why is it that formal conflict resolution is always at the end of the process and not the start? When most workplace conflicts, needing resolution, usually (if not in every case) start with a minor infraction, why not enable team members to more formally address these micro-conflicts or minor spats, well before intense and expensive conflict resolution is ever needed?
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