A Novel Way to Resolve Workplace Feedback and Conflict: Address it in Real-Time

There seem to be three known ways to address workplace feedback and to resolve conflicts: ๐๐ซ๐จ๐š๐œ๐ญ๐ข๐ฏ๐ž ๐๐ซ๐ž๐ฏ๐ž๐ง๐ญ๐ข๐จ๐ง ๐‘๐ž๐š๐œ๐ญ๐ข๐ฏ๐ž ๐‘๐ž๐ฌ๐จ๐ฅ๐ฎ๐ญ๐ข๐จ๐ง Real-time Deterrent

The Quicker We Can Resolve Our Minor Spats, the Stronger the Teamwork

Successful teams were found to harness these small disagreements or minor spats to reduce uncertainty, clarifying doubts and aligning understanding quickly. In contrast, less successful teams let their disagreements amplify uncertainty, causing confusion to linger and slow progress. This dynamic applies well beyond design teams, we believe.

Not Another Messaging App, A Repair Toolkit for Communication

Imagine this. Our modern smartphones are really just communication devices at their core. Recently, I was locked out of my favorite messaging app, Zalo; Vietnamโ€™s most popular service, while on a visa run. The timing couldnโ€™t have been worse. I struggled to get in touch with my visa agent and was reminded how much we rely on these tools. Billions of us use apps like Messenger, WhatsApp, and Telegram to stay connected.

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